Got something to return and are curious about when you can do it at Walmart? Well, you’re in luck! The return hours went through a little makeover due to COVID, and guess what?
Those “new” hours are here to stick around.
Plus, we’ve got the scoop on the best time to swing by for a return to dodge the rush. Oh, and are you wondering how soon that cash gets back to you?
We’ve got that covered too. I hope this information sorts things out for you!
What Time Does Walmart Close?
Walmart Business Hours
So, check it out – Walmart holds the title of being the big kahuna in the retail scene worldwide. They’ve got a whopping 11,000 stores spread across 27 countries.
And get this, they’ve got over 2 million folks, who they call “associates,” hustling under their 69 different banners.
With their retail game on point, they’ve got a cool $400 billion in assets to their name. And here’s the kicker: Walmart keeps its doors open every single day, except for a few handpicked holidays.
Walmart Regular Business Hours
Weekdays: Thanks to the online feedback form, you have access to the customer support team around-the-clock on regular weekdays.
Additionally, the Home Office staff is available to talk to you from 8 in the morning until 5 in the afternoon, CST, if you’re up for a good old-fashioned chat.
Call them at any time between the hours of 7 in the morning and 11 at night for store-level customer assistance.
Weekends: You can reach the store-level customer service department from 7 a.m. to 11 p.m. CST. On weekends, Home Office’s customer support department is closed. You can contact the customer support department 24 hours a day by using the online customer feedback form.
Walmart Holiday Hours: Christmas is the only big holiday when Walmart is closed. Walmart shuts at 8 p.m. local time on Christmas Eve. Other holidays where Walmart has limited holiday hours include:
- New Year’s Day
Walmart Special Event Hours
Walmart hosts a unique event the day after Thanksgiving every year. The event begins at 5 a.m. and continues until the store closes for the day.
In recent years, the special event hours have begun at 5 p.m. on Thanksgiving, local time
Walmart Customer Service Hours
Monday through Sunday, the hours of service at Walmart are 8 a.m. to 10 p.m. To be clear, this normal timetable pertains to Walmart customer service desk hours, when you will be physically assisted by an employee.
You can seek assistance from a customer service representative during the Walmart return hours of 8 a.m. to 10 p.m. If you have a query regarding an item purchased online, you do not need to know the Walmart service desk hours.
Fortunately for you, this retail behemoth offers its Walmart online customer support 24 hours a day, seven days a week.
Contacting Walmart Customer Service
By phone, live chat, email, social media, or in person at the customer service counter in your neighborhood Walmart store, you may get in touch with Walmart Customer Service.
The hours at Walmart may change, so be sure to check online or give the customer care line a call to double-check.
The best information to have is the most recent, because Walmart may change their customer care hours.
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What are the Walmart Return Hours?
The vast majority of Walmart locations have return hours that correspond to their regular store hours, which are 6 a.m. to 11 p.m.
There are a few exceptions, such as establishments that don’t open until 7 a.m. and those that close their returns as early as 8 p.m.
To be completely safe, use the Walmart store finder to check the hours of your local store.
Do Any Walmart Stores Have 24/7 Return Hours?
No. Walmart decided not to open any stores around-the-clock and to restrict store hours during the COVID outbreak.
They don’t seem to have any plans to open their stores 24/7 once more.
Consequently, you won’t be able to make any more late-night returns when the store is almost deserted.
When is the Best Time to Make a Return?
If possible, arrive early and avoid weekends.
If you arrive before 8 a.m. on a Monday, Tuesday, or Wednesday, you will be able to return VERY quickly.
Expect a LONG queue at most Walmart stores if you go in the middle of the day on a Saturday or Sunday.
Frequently Asked Questions
Is there a 1 800 customer service number for Walmart?
To submit feedback or ask a concern regarding your local store or their corporate headquarters, call their Customer Service team at 1-800-925-6278 (1-800-WALMART).
What is Walmart’s return policy?
The Walmart return policy allows you to return things such as clothing, shoes, and jewelry for a full refund in your original mode of purchase within 90 days. You can also return prescription glasses for 60 days and most third-party (marketplace) purchases from Walmart.com for 30 days.
How do I message Walmart Customer Service?
What is the phone number for Walmart Money Card?
Visit WalmartMoneyCard.com/activate, or use the Walmart MoneyCard app to activate your card, or call (866) 946-2510.